A Trial version allows you to evaluate the Office 2010 release for a limited amount of time without purchasing it. To use the Trial version, you must download the software and during the installation process, if prompted, enter the product activation key provided during the order process or from your order confirmation e-mail. The Trial software needs to be activated within the first 30 days after the installation to utilize the full functionality of the Trial software. The trial period will begin when you activate the trial and during the activation process, you will be notified of the trial expiration date.

Microsoft Office 2010 is the current version of Microsoft Office. Microsoft Office 2010 suites and applications available for download are listed here.

As you reach the end of the time allowed to evaluate a Trial version, you’ll receive reminders each time you start the product. The Activation Wizard reminds you that your Trial is coming to an end and asks if you want to convert to the Full product. If you don't convert to the Full product by the end of the Trial version's time limit, the software runs in Reduced Functionality mode.

In Reduced Functionality mode, your software behaves similarly to a viewer. You cannot save modifications to documents or create any new documents, and additional functionality might be reduced. No existing files or documents are harmed in Reduced Functionality mode. Full functionality returns when you activate or convert the software.

If you are offered an "Upgrade" upon installation, Office 2010 (with the exception of Outlook) can co-exist with previous versions of Office by selecting that option from within the "Customize" menu. Microsoft Office Click-to-Run installations will co-exist with other installations of Office by default. Microsoft Outlook and Microsoft SharePoint Workspace cannot co-exist with previous versions so you will need to select one version of the program to have installed on your computer.

Convert means you have finished evaluating a Trial version and have decided to purchase the Full product. You are prompted to provide a Product Key for the full purchased product.

If you currently have the Office 2010 Beta installed, please uninstall the Beta and download the Office 2010 Trial or full product.

You can convert from the trial software to a full product either before or after your trial period ends.

Before the trial period ends:
You will start receiving expiration reminder messages indicating the date when the trial will expire. At this point, you can convert to the full product in two ways:

1. In any of the expiration reminder messages, click Upgrade, and then follow the steps in the conversion process, below.
2. At any time during the trial period (or even after the trial has expired), you can open any of the Microsoft Office System products, click the File Tab, then click Help. Next to the trial product name is a button labeled either "Licensing Operations" or "Purchase Product". Clicking "Licensing Operations" pulls down a menu with an option to 'Purchase Product'

After the trial period expires:
The software goes into Reduced Functionality mode. You can convert into a full-use version of the product by following these steps:

The Conversion Process:
Please click here to learn about converting your Office trial.

After launching the full product for the first time: You will be prompted to activate it. Unlike the trial activation, during activation of the full product, you will have the option to activate the software either over the Internet or by telephone. The default option is to activate the software over the Internet. Once that is done, the trial is converted to perpetual use with no uninstall or reinstall necessary.

If you installed the Microsoft Office 2010 Home and Student suite or the Microsoft Office 2010 Home and Business suite, the check box for including a free trial of Microsoft Office Professional 2010 may have been selected. To learn more, please visit: http://support.microsoft.com/kb/2292661

Click-to-Run is a new way to download and install Microsoft Office. With Click-to-Run you can use your Office programs as they are streamed and cached on your computer.

MSI is the “classic” installation method, where a file is completely downloaded, installed on the computer, and after installation is 100% complete, available for use.

The Microsoft Office Click-to-Run service is installed on your computer. Once Click-to-Run is finished streaming Microsoft Office programs to your computer, Office is also completely installed on your computer and available when you are offline.

Log in to My Account using the same Windows Live ID that was used to purchase the product and click on Download Options under the download link.

You can download by clicking the "Download Now" button on the order Thank You page. To return to the order Thank You page, use the "Order History" link to access your order details. Click here to access your order history (you will need your user ID and password to log in to Windows Live ID). When you click "Download Now," you will be given the option to "Run" or "Save." If you select "Run", the file will download and will automatically initiate the installation of the software. If you select "Save," you can save the file to your computer and then click on the file to install the software at your convenience.

The Download Manager provides effective, efficient file downloads, especially for large files. It also lets you pause and resume downloads, and in many cases it can automatically start to install your product when the download is complete. It has been developed to simplify, speed up, and increase the reliability of downloads to your computer.

No. The Download Manager is recommended, but you can choose to download the files individually by selecting the proper file under the “Download Options” section.

Installation time will vary based on location and volume. It is recommended only high-speed broadband connections are used to download your file(s). The following are estimates of how long it will take for each MSI file to download depending on your connection. Click-to-Run versions of Office allow you to use your Office programs while they are being downloaded and installed and the information is not included in the table below.

	Approximate File Size (MB)	Estimated Download and Installation Time
		1 Mbps	3 Mbps	6 Mbps
Office Professional	675 - 750	<2 hrs.	<45 min.	<30 min.
Office Home and Business	650	<2 hrs.	<40 min.	<25 min.
Office Home and Student	605	<1 ½ hrs.	<40 min.	<25 min.
Access, Excel, OneNote, PowerPoint, Visio, Word, InfoPath, Outlook, ProjectM Standard, Project Professional	325-425	1-1 ½ hrs.	20-30 min.	15-20 min.
Single Language Pack	475 - 625	1 ½- 2 hrs.	30-40 min.	20-25 min.

We recommend that you download the file to your Desktop, so it is easy to find to initiate the installation. You can download the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. Do not rename the file that you are downloading; it may cause installation problems.

Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.

After the download has completed, go to the location that you saved the file at and double click on the new icon to start the installation.

Once enough of Microsoft Office has been streamed to your computer in a Click-to-Run installation, PowerPoint is launched to demonstrate that it and other Office programs are ready to be used, while the steaming process completes in the background.

If you become disconnected while files are being downloaded through your web browser, reconnect to the internet and retry your download.

If you become disconnected during a background Click-to-Run download and installation, simply reconnect to the internet and your download will continue in the background.

Some pop up blocker and firewall programs, as well as Proxy servers, may prevent communication with our server. If you utilize these types of applications, you may need to disable them. Please check your system for and disable any of the following and remember to turn them back on when you’re done:

• Firewall - These are designed to stop downloads from non-approved sites.
• Anti Virus Programs- These will try to stop or scan a download. It may cause the download to be corrupt or damaged.
• Download Monitors - Programs such as GoZilla! and NetZip are not compatible with our server and will sometimes block or stop downloads.
• Screen Savers - In some instances, screen savers can interfere with the download process. If you have a screen saver that is starting while you are downloading, please disable in temporarily until your download is complete.

If you require assistance disabling any of the products noted, please contact the manufacturer’s technical support.

The file is typically saved to your desktop. However, the best way to know where your download saved is to pay close attention to the "Save As" window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the "Save As" window, which shows you exactly where your download is being saved to on your computer.

• If you know the filename, you can do a search on your computer for it.
• Do not rename the file you're downloading, it may cause installation problems.

To re-download software you have already purchased, go to your order Thank You page and press the "Download Now!" button. To return to the order Thank You page, use the “Order History” link to access your order details. Click here to access your Order History (you will need your Windows Live ID user ID and password to log in).

License Lock Box™ service protects your software purchase for THREE YEARS in the event your PC crashes or you purchase a new one. By logging into "My Account" via the online store, your order history will display your product license key, which is otherwise purged within one year from the original purchase date.

After the download has completed, go to the location that you saved the file at and double click on the new icon to start the installation. Run setup and follow the onscreen instructions. If you initially selected "Install Now" or "Run," the file will automatically start installing after the download is complete.

It is not required to uninstall previous versions, such as Office 2007 or 2003 before installing Office 2010. Office 2010 Beta will need to be uninstalled to use the Office 2010 Trial or Office 2010 full product. If you install one language of Office 2010 Trial and want to convert to a different version of Office 2010 full product, the Office 2010 Trial will also need to be uninstalled.

We know that many of our customers depend on Outlook to manage their email, calendars and contacts. If you want to try Microsoft Office 2010 Trial without worrying about your existing version of Outlook expiring, please do the following:

• During the Microsoft Office 2010 Trial installation, select the “Customize” button
• Then click the circle next to “Remove only the following applications:
• Un-check the box next to “Microsoft Office Outlook.

If you have received this installation error, please use these step by step instructions here

The most common reason our customers receive error 25004 is if a Microsoft Office 2010 Trial has already been installed on the same computer. A Microsoft Office 2010 Trial is designed to be installed and used for one trial period. To confirm if a trial has already been installed, follow these steps: Open Microsoft Word > File > Help and the text on the right hand side will indicate if a Trial is installed on your computer.

To uninstall software, follow these instructions:

1. To open Add or Remove Programs, click Start, click Control Panel, and then double-click Add or Remove Programs.
2. Click Change or Remove Programs.
3. Scroll down until you find Microsoft Office 2010. Please note that there may be nothing in the Change or Remove Programs dialog box that indicates that the program is a trial.
4. Click Microsoft Office 2010 and then click Remove, the program will then run through the uninstall process.

For more detailed instructions, click here

If you have an Office 2010 product already installed in a language other than the one in which you are downloading, please note that your new download may open in the previously installed language.  For example, if you have Office Professional installed in English, and then you download and install Office Home & Business in Swedish, your Office Home and Business applications will default to open in English.To change the language settings for Office 2010, you can go to Start, Programs, MS Office Home & Business/Student, Tools, Language Preferences.

The Microsoft Office 2010 entry in the Start Menu is actually a setup utility to install Microsoft Office Starter 2010 or to activate a purchased version of Microsoft Office 2010. If you have already purchased or downloaded a free trial and have already installed Microsoft Office 2010, then you can ignore the “Microsoft Office 2010” entry in the start menu. To start your Office applications, you need to click on Start, then All Programs, then click on the Microsoft Office folder, and then click on the Office application you want to launch.

During the order process you will receive the 25-character (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) product key on the "Download" and "Thank you" page. You may also find the product key in your order confirmation e-mail sent immediately after the order completed. If you do not have your confirmation e-mail, you can also retrieve your product key by viewing the details of your download using the Order History link on the store where you made the purchase from. Click here to access your Account (you will need your user ID and password to log in to Windows Live ID).

Microsoft has automated key entry for a selection of Office 2010 products so that you don’t need to manage your Product Key.

First, make sure you have the correct product key by retrieving your product key here. Verify that you’re entering the product key exactly as it is shown, including capitalization. If you are receiving an “Invalid Product Key” error, please view the resources here. If it is still not working please contact us.

To use Office 2010 applications, you must activate the product within the first 30 days after installation. You will have the option to activate the software either over the Internet or by telephone. Trials can only be activated when connected to the Internet. To activate online, follow the instruction in the Activation Wizard that you are prompted with when opening an Application (like Word, Excel, etc.) Microsoft Product Activation is a Microsoft anti-piracy technology designed to verify that software products are legitimately licensed. The Product Key, provided is unique to each install and cannot be used to activate installs not permitted by the software license.

The product you purchased for download determines the number of PCs on which that the software can be installed and activated.

• For 1 PC Activation. The 1 PC version of Microsoft Office Home and Student 2010, Microsoft Office Home and Business 2010 and Microsoft Office Professional 2010 (also referred to as a Product Key Card) is licensed for installation on 1 PC only. The license cannot be transferred to another PC.
• For more than 1 PC Activation. The multi PC version of Microsoft Office Home and Student (also referred to as the Traditional version) is licensed for installation on up to 3 PCs in one household. It is not for use in any commercial, nonprofit, or revenue generating business activities, or by any government organization. The multi PC version of Microsoft Office Home and Business 2010 or Microsoft Office Professional 2010 can be installed and activated on the user’s primary PC and portable PC.

If you cancel the activation process at any time, or if activation is interrupted for any other reason (for example, if the Internet connection is lost), you will still have the opportunity to go through the activation process until you have successfully activated the trial software.

If you don't want to activate your copy of the software when you install it, you can activate it later. Open any Microsoft Office 2010 program and do the following: Click the File Tab and then click Help. Next to the trial product name is a button labeled either "Licensing Operations" or "Activate Product". Clicking "Licensing Operations" pulls down a menu that contains "Activate Product". Click "Activate Product". Then, follow the instructions in the Activation Wizard.

Windows Live ID is our method of uniquely identifying you. When you create a Windows Live ID and password, only you can access information about you that Microsoft stores, such as your order history. The Windows Live ID is based on your e-mail address, which we use to send you communication about the services or products you’ve obtained from Microsoft. Here is a link to the Microsoft Online Privacy statement with more information on the Windows Live ID: http://privacy.microsoft.com

You will see a Thank You/Download page that confirms your order and provides you with the download links, product keys, and relevant order information. You will also receive a confirmation e-mail to the e-mail address provided during the Windows Live ID log in process that includes your order information. You may also access your order history through the My Account console.

The number of computers software can be installed on is managed by the number of activations allowed, which is outlined in the product activation section.

If you do not receive a confirmation email, please check your spam, bulk, or junk mail folders. If you find the email there, your Internet Service Provider or software spam-blocker or filters are diverting the confirmation email. You can also retrieve the content of the e-mail by using the Order History link on the store where you made the purchase from. Click here to access your Account (you will need your user ID and password to log in to Windows Live ID).

Note: Some pop up blocker and firewall programs, as well as Proxy servers, may prevent communication with our server. If you utilize these types of applications, you may need to disable them.

Tax exempt orders are processed through customer service after the order is placed. Once the order is placed, please contact us and request a refund for the tax paid. Customer service will contact you to verify your tax exempt status and refund the tax paid.

We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

If you have purchased downloadable products your credit card will be charged the day after your purchase has been placed.

If you have ordered physical products we don't think you should pay for your order until it is actually on its way. We will not bill you until your product(s), including backordered or preordered items, are actually shipped. If your items are shipped separately you will be billed each time an item is shipped.

For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.

The charge will appear on your credit card as: DRI* Microsoft Office

No. Your card number should be entered in as a continuous string of numbers.

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error. If you do have problems, you can contact us and provide any error message numbers you may have received, as well as the order number from the shopping cart.

License Lock Box™ service protects your software purchase for THREE YEARS in the event your PC crashes or you purchase a new one. By logging into "My Account" via the online store, your order history will display your product license key, which is otherwise purged within one year from the original purchase date.

If you are having trouble downloading due to Internet connection or computer settings, a physical disc may be the best solution for installing the software. The physical disc can be stored for re-installation in the future. Please note that you can access your order history at any time after your purchase to re-download the bits.

You can return to this store at any time to purchase Backup DVDs or additional products by viewing your Order History in the My Account console.

Custom and tariff fees may apply according to your country's import laws. These fees are not collected by this company, and this company does not have control of these fees.

If you purchased back-up media, it can take 1 - 2 weeks to receive it depending on your location. You can download the software at any time.

If the product is in inventory, it will ship within 1 - 2 weeks. Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a few days. You will receive e-mail notification as soon as the product ships. Your credit card will not be charged until your order has been shipped.

The order form will ask you if you would like the product shipped to the same address as your billing address. If you want the product shipped to the same address as your billing address, select the "Click here to use Billing Address" option.

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse.

If an expedited shipping option was presented to you and selected, yes, shipping charges and applicable shipping taxes will be added to the value of your order on the confirmation page before you complete your purchase.

Yes. A shipping notification will be e-mailed to you.

Microsoft products purchased via the Office Online web store are eligible for return within 30 days of the purchase date. Applicable tax paid will be refunded on eligible returns.

Exceptions to this return policy include: Microsoft Backup CD/DVDs are not refundable and are not included in our 30-day guarantee.

If you need to cancel your order please contact us. Office Trials do not need to be cancelled; you can stop using it at any time. If you’d like to uninstall the trial, please see the instructions on how to uninstall.

To obtain a refund for digital product(s) please click here to access your Order History information. Select the order details link of the order for which you want to request a refund. Use the "Return Item" option and complete the required details to submit your request.

Your refund credit will appear on your credit card within 5-7 business days of us receiving your completed letter of destruction. If a different payment method was used, the times may vary.

• For online store downloads or product key questions, please contact us
• There is no technical support for installation or product use for the trial, but you can use these resources to get support online and from other Office users:
  • Microsoft Office 2010 Support Center
  • MS Answers

• For online store purchases, downloads, or product key questions, please contact us
• For technical assistance, including software installation/un-installation, product activation, or product use, please contact Microsoft

Instructions on how to install, convert your trial, activate, and more, can be found online.

For questions regarding your order, download, or product key, the support is free.
For technical assistance, varying fees may apply.

There are several great resources and tutorials posted here.

Click Here